FAQ

We offer free standard shipping on all orders. Processing time is typically 2-7 business days, but during holidays or Black Friday, it may extend to 7-10 business days. You can expect your package to arrive in 3-10 business days depending on the shipping method and your location. Express shipping (3-5 business days) is available for an additional fee.

We have a simple 4-step return process:

1. Initiate your return through our chat widget
2. Send back your item (shipping costs are your responsibility)
3. We review your return
4. Refund or store credit is issued

Items must be returned in their original condition within 30 days of purchase.

We offer a 30-day money-back guarantee on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please note that custom or personalized items may not be eligible for return or refund. Refunds are processed within 5-10 business days after we receive the returned item.

Yes, we do ship internationally. However, shipping times and costs may vary depending on the destination country. International customers are responsible for any customs fees, taxes, or duties that may be incurred. Please check the specific shipping information for your country at checkout.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to track the status and location of your package. If you haven't received a tracking number within 7 business days of placing your order, please contact our customer service team.