Refund Policy
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund.
PLEASE NOTE: Custom or personalized items may not be eligible for return or refund. Please contact our customer service for more information.
Refund Process
- Initiate Return: Contact our customer service to initiate the return process.
- Ship Item Back: Send the item back to us in its original packaging.
- Inspection: We will inspect the returned item upon receipt.
- Refund Issued: Once approved, we will issue a refund to your original payment method.
Refund Conditions
- Item must be in its original, unused condition
- All original packaging and accessories must be included
- Shipping costs for returns are the responsibility of the customer
- Refunds will be processed within 5-10 business days after receiving the returned item
For any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We're here to help ensure your shopping experience with us is as smooth and satisfactory as possible.